Acceptable Use Policy

You may not use Kothadesk to

• Break the law, or infringe others' intellectual property or privacy.
• Harass, threaten or abuse people, or generate hateful or sexual content involving minors.
• Present the assistant as a human being, or impersonate a person or organisation.
• Give medical, legal or financial decisions without human review where people could be harmed.
• Send spam or unsolicited messages, or distribute malware.
• Crawl or ingest content you do not have the right to use.
• Collect special categories of personal data or payment card data through the chat without a lawful basis and appropriate safeguards.
• Probe, scan or attack the service, bypass plan limits or security controls, or try to access another workspace.
• Break the usage policies of the AI provider whose key you use.

Enforcement

We may remove content, disable features or suspend a workspace that breaks this policy, with notice where practical. Report abuse to [email protected].